Doe Points
What are Doe Points?
You earn 1 point for every NT$100 spent. Each point can offset NT$1 on an order.
How to earn Doe Points
Point Calculation Rules
- Calculated based on the discounted amount, including campaign discounts, promo codes, and Doe Points deductions.
- Every NT$100 spent = 1 Doe Point.
- Points can be earned only on Studio Doe products.
- Excluded from points: shipping fees, store credit, and agent brands such as LORO.
Point calculation examples
Studio Doe item NT$1,200 (campaign discount NT$60)
LORO item NT$2,000
Studio Doe amount after discount: 1,200 - 60 = 1,140
(Agent brand LORO is not counted for points)
Studio Doe item NT$1,200 (campaign discount NT$60)
LORO item NT$2,000
Store credit deduction: use NT$1,500 (the system deducts agent brand purchases first)
Remaining Studio Doe purchase amount: 1,140
(Store credit deducts agent brand purchases first, so the Studio Doe amount is still fully counted for points)
Studio Doe item NT$1,180
Store credit deduction: use NT$500
Studio Doe amount after discount: 1,180 - 500 = 680
(Store credit is not counted for points)
When are Doe Points added?
- Domestic orders: Starting from the day after convenience store pickup or home delivery receipt, Doe Points are credited around the 10th day. If an order is returned, Doe Points will be credited within approximately 3 days after the refund is completed.
- International orders: Starting from the order shipment date, Doe Points are credited around the 10th day.
Checking Doe Points and expiration
- You can go to Member Information > Doe Points to view your point balance, usage status, and expiration date.
- Points are valid for 180 days, counted from the day after they are added. The system will deduct points by earliest expiration date first. Expired points will automatically become invalid at 23:59:59 on the expiration date without further notice.
How to use Doe Points
- Doe Points can be used to offset purchases of Studio Doe products. The maximum deduction per order is 20%.
- How to use: add items to cart → go to checkout (details / promotion entry) → enter the Doe Points you want to use. The system will automatically deduct the corresponding amount.
- Cannot be used for: shipping fees and agent brand products.
Rules for Combining with Other Promotions
Deduction order at checkout:
- Sitewide campaigns (product discounts / campaign discounts / promo codes)
- Doe Points
- Store credit (deducts agent brands first)
Reminder
If the order amount after deduction does not meet the free shipping threshold, shipping fees will be charged.
Doe Points are considered a discount and are calculated in the same way as other discounts. The system calculates campaign thresholds based on the actual order amount after discounts, excluding shipping fees. If the amount after deduction does not meet the threshold, the campaign benefit cannot be applied. Once Doe Points are applied to an order, the deduction is final and cannot be adjusted. Please consider carefully before placing the order.
Returns and Doe Points calculation
- After a return application, including a partial return, Doe Points will be returned within about 5 business days after the refund is completed.
- If a return is refunded to store credit, the original Doe Points issued may be kept.
- If you later apply to cash out the store credit, the corresponding Doe Points must be deducted. If your account does not have enough points, the equivalent amount will be deducted from the cash-out amount.
Additional notes
- Doe Points are member reward points. They cannot be exchanged for cash or store credit, and cannot be transferred to another account.
- If you want to return a preorder item after receiving it and the original order's Doe Points have expired, the points cannot be returned.
